Contact for Inquiries about Products and Services

We accept feedback and inquiries from our customers. Please proceed by selecting the appropriate item below based on the content of your inquiry.

For any other inquiries, please contact us using below form.

  • Enter the required fields
  • Confirm information entered
  • Complete
Please select the option
Contact Details
【Required】 Please enter up to 1000 characters.
Please make sure to write your contact details as “Contact details” is a required item.
Please make sure to write your name as “Name” is a required item.
E-mail address
Please make sure to write your e-mail address as “E-mail address” is a required item.
Please make sure to write your correct e-mail address.
Name of company, group, or school
【Required】Please enter “individual” if you are an individual.
Please make sure to write the name of your company, group, or school as “Name of company, group, or school” is a required item.
Name of department
Zip code/address
Zip code
Please make sure to write your country as “Country” is a required item.
Telephone number
If you entered a telephone number, please be aware that the supervising department may contact you as necessary.
Web page address

Note when making an inquiry
●Please be aware that we may not be able to answer all aspects of an inquiry.
●We will not individually answer any solicitation such as sales, slander, questionnaires, various surveys and donations or any inquiry, feedback, or request not directly related to the Group companies.
●Answers may require some time depending on the content of the inquiry.
●Please be aware that information that we receive from customers may be shared with our Group companies to provide a suitable answer to an inquiry. Moreover, in some cases, a Group company may answer an inquiry.
●This webpage uses cookies. A cookie is a mechanism to temporarily save data on the customer computer such as the information that is entered when using a webpage. For more information about cookies, please see our “Explanatory Notes.

Handling of Personal Information
●The personal information entered on this website will only be used for our employment operations and will not be provided to any third-party.
●The personal information entered on this website will be strictly managed based on Komatsu’s “Efforts to Protect Personal Information.”
●The contact form on this page uses Secure Socket Layer (SSL) encrypted communication to protect personal information.
●Please refrain from duplication or secondary use of an answer provided to the customer in part or in whole.

> Efforts to Protect Personal Information

If you agree to the above matters, please enter a check mark in the check box and click the “Confirm the contents” button.